McClellands Contracting and Roofing LLC Privacy Policy

McClellands Contracting and Roofing LLC – 2 Industrial Park Dr, Oakdale, PA 15071 (USA)

Last Updated: 12/09/2025

This document governs the privacy policy of our Website, www.mcclellandsroofing.com, and our general business practices. We recognize that privacy and confidentiality are important to our clients. This page describes in detail the privacy practices that apply for all of our web, contracting, and marketing services.

DEFINITIONS

“Non-Personal Information” (NPI) is information that is in no way personally identifiable and that is obtained automatically when you access our Website with a web browser. “Personally Identifiable Information” (PII) is non-public information that is personally identifiable to you and obtained for us to provide you with a product or service. PII may include information such as your name, address, phone number, credit card information, project details, and other related information that you provide to us.

OUR COMMITMENT TO YOUR PRIVACY

McClellands Contracting and Roofing LLC is committed to the security and privacy of all our customers. We take your privacy seriously, and we will work with you to ensure that you have an enjoyable online and offline experience.

SMS CONSENT AND DATA SHARING POLICY

McClellands Contracting and Roofing LLC is committed to protecting your privacy regarding mobile data.

Consent: By providing your mobile number, you consent to receive text messages from McClellands Contracting and Roofing LLC regarding your account, service updates, or promotional offers. Message and data rates may apply.
Opt-Out: You may opt out at any time by replying STOP to any message.
Zero Tolerance for Third-Party Sharing: We do not share mobile information, including phone numbers, opt-in data, or messaging consent, with third parties or affiliates for any marketing or promotional use.
Exceptions: We may share mobile information with trusted subcontractors strictly for support services (e.g., customer support or on-site coordination), but never for marketing purposes. All other use case categories explicitly exclude text messaging originator opt-in data and consent; this information will never be shared with any third parties.

INFORMATION WE COLLECT

We collect personal information when you register to request information about our services, buy products, schedule an appointment, request a quote, sign a contract, or otherwise voluntarily provide such information.

1. Voluntary Information This includes the following categories:

Personal Contact Information: Name, address, email, and phone number.
Project Details: Project specifications, budget preferences, and property photos.
Topics of Interest & Industry Information.

2. Audio/Video Records (Important Notice) Please be aware that all telephone calls and in-person appointments with our representatives may be recorded for quality assurance, internal training, and dispute resolution purposes. By scheduling a visit or continuing a call, you consent to this recording in accordance with Pennsylvania state law.

3. Computer Information (NPI) When you use our Website, we automatically collect certain computer information by the interaction of your mobile phone or web browser with our Website.

Cookies: We use Cookies to identify the areas of our Website that you have visited and to personalize the Content that you see. You may disable Cookies in your browser, but some features may not function properly. We never place PII in Cookies.
Automatic Information: We record information such as URL, IP address, browser type, language, and date/time of request to analyze trends and improve our Website.

THIRD-PARTY ANALYTICS

Google Ad and Content Network: Google uses cookies (DART cookie) to serve ads based on your visits to this and other sites. You may opt out at: https://www.google.com/policies/technologies/ads

Google Analytics: We use Google Analytics to collect non-personal data (IP address, usage frequency) to improve our site. This data is not combined with PII. You can prevent Google Analytics from recognizing you by disabling cookies or using the opt-out tool: https://tools.google.com/dlpage/gaoptout

HOW INFORMATION IS USED

We use the information we receive from you as follows:

Providing Requested Services: To provide estimates, complete contracting projects, and communicate with you about technical issues or service updates.
Internal Training: To improve our customer service through internal review of interactions (including audio/video records mentioned above).
Website Improvement: To operate and improve our marketing technologies and website functionality.
Communications: To send website alerts, promotional information, or offers (unless you have opted out).

SHARING OF INFORMATION

We do not sell, rent, or otherwise provide your PII to third parties for marketing purposes. However, we may share information in the following specific circumstances:

Service Facilitation: We may share details with trusted subcontractors strictly to perform the work you contracted (e.g., specialized labor, material delivery).
Financing & Referrals: If you inquire about financing, budget options, or specific banking partners, we may share your contact details with those trusted lending institutions solely to facilitate the introduction or application process you requested.
Data Aggregation: We may use Non-Personal Information for data aggregation purposes. Any such data would not contain PII.
Legally Required Releases: We may disclose PII if required by subpoena, law, or legal process; to assist law enforcement; to enforce our Legal Terms; or to protect the safety of our company, Users, employees, and property.
Successors: If our business is acquired or merges, we retain the right to transfer your PII to the new business under the terms of this policy.

THIRD-PARTY WEBSITES

Our Website may contain links to other websites (e.g., financing applications, manufacturer warranties). You understand that these websites are not under our control and are not subject to our Privacy Policy. We are not responsible for the privacy practices of these external sites. You acknowledge that your use of these other websites is solely at your own risk.

YOUR RIGHTS AND CHOICES

Changing Your Information: You may change your PII at any time by contacting us.
Opting Out: You can opt out of future unaffiliated third-party disclosures (subject to the legal and service exceptions listed above) and promotional emails.
“Do Not Track”: Our website does not currently respond to “Do Not Track” browser signals.

PROTECTING YOUR CHILD’S PRIVACY

We follow the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect PII from children under 18. If you are a parent and believe your child is using our Website, please contact us immediately for data removal.

SECURITY POLICY

We use industry-standard encryption and authentication tools (secure routers, firewalls, SSL) to protect the security of your PII. However, no transmission over the Internet is 100% secure. You assume the sole risk of transmitting your information as it relates to the use of this Website.

LIMITATION OF LIABILITY

In no event shall McClellands Contracting and Roofing LLC be liable for any direct, indirect, special, consequential, or monetary damages in connection with your use of materials posted on this site or connectivity to or from this site to any other site.

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy at any time. We will post changes on our website. Your continued use of our website, scheduling of appointments, or purchasing of services after any change constitutes your acceptance of such change.

CONTACT US

If you have any questions about our Privacy Policy, please contact us using the information found at the beginning of this document.