Frequently Asked Questions

Most homeowners choose Architectural Asphalt Shingles for their balance of durability, color options, and value. We can help you choose the best fit based on your home’s style and your specific goals.

To maintain the highest industry standards and ensure a valid warranty, we only perform full tear-offs. We do not “re-roof” over old shingles. Removing the old layer is the only way to properly inspect the wooden decking for rot, replace damaged boards, and ensure your new roof has a solid, healthy foundation for maximum protection.

If the damage is localized (like a few shingles blown off in a storm) and the roof is relatively new, a repair is usually sufficient. However, if the roof is nearing the end of its lifespan or the cost of repairs exceeds 30% of a replacement cost, a full replacement is a better long-term investment.

Keep an eye out for:

• Interior: Water stains on ceilings or walls and peeling paint.
• Exterior: Sagging areas, damaged flashing around chimneys or vents, and “bald” shingles that are missing their protective granules and may appear to glisten in the sunlight.
• Post-Storm: Dents in vents or shingles (hail) and lifted or missing sections (wind).

Not necessarily, but it is often the most cost-effective time to do so. Since the crew is already on-site with ladders and staging, replacing gutters simultaneously ensures the new drip edge and gutter system integrate perfectly, preventing future leaks.

Yes. While spring and fall are peak seasons, a professional crew can install a roof in the winter. The main challenge is ensuring shingles have enough heat to seal properly; in very cold temperatures, we may use specialized hand-sealing techniques to ensure a watertight fit.

There is no “one-size-fits-all” price. Costs are determined by the square footage, the material chosen, the pitch (steepness) of the roof, and local labor rates. We provide detailed, transparent estimates so you know exactly where your investment is going.

We specialize in one-day installations. For the vast majority of our projects, we can tear off the old roof and install the new system in a single day. On exceptionally large or complex projects, or in the event of inclement weather, the process may extend into a second day—but our goal is always to minimize disruption to your schedule.

While a standard roof often lasts 20–25 years, we specialize in GAF Lifetime Roofing Systems, which are engineered to last 50 years or more.

Because we install the full GAF system—including leak barriers, roof deck protection, and high-performance shingles—your roof is eligible for a 50-year non-prorated warranty period. This means your investment is protected for significantly longer than a traditional roof, providing decades of peace of mind.

Age is the biggest indicator, but you should also look for visual cues. Common signs include curling, cracked, or missing shingles, granules accumulating in your gutters, and daylight peeking through the boards in your attic. If your roof is over 15-20 years old, it’s worth having a professional inspection even if it looks okay from the ground.

Common signs of poor ventilation include:

• High heating and cooling cost.
• Extremely hot ceilings on the top floor during summer months.
• Musty smells or visible mold on the wood in your attic.
• Frost on the underside of the roof deck during winter. During our inspection, we evaluate your intake and exhaust balance to ensure your GAF system can “breathe” properly.

Curling and cracking are usually signs of extreme age or inadequate attic ventilation. When an attic isn’t breathing correctly, trapped heat causes the shingles to become brittle and lose their shape. If your shingles are relatively new but show these signs, it is a red flag that your ventilation system needs to be adjusted.

The most common culprits are extreme weather (high winds and hail), UV exposure which dries out shingles over time, and falling debris. However, the most overlooked cause of damage is actually poor attic ventilation, which can “cook” shingles from the underside.

The best defense is a complete GAF roofing system. By using high-quality leak barriers in valleys and eaves and ensuring flashing is professionally installed during a full tear-off, you eliminate the most common entry points. Outside of installation, the best way to prevent leaks is through annual inspections to catch minor wear and tear early.

While a GAF system is designed for high performance, a roof still needs basic care to reach its full lifespan. This includes keeping gutters clear to prevent water back-up, removing heavy debris or leaf piles, and ensuring tree branches are trimmed back. Regular preventative inspections are the best way to catch small maintenance needs before they become expensive repairs.

We offer two different services depending on your needs:

• Estimates are FREE: If you have active leaks, visible storm damage, or know you need a replacement, we provide a free, no-obligation estimate for the work.
• Inspections involve a fee: For professional diagnostics and maintenance reports, a service fee applies. This fee may be eligible for a credit toward your project cost depending on the nature and size of the work required. Our team will confirm eligibility during your consultation.

Unlike a standard estimate, which focuses on identifying specific damage for repair, an inspection is a comprehensive diagnostic. We examine the condition of the shingles, the integrity of flashing around chimneys and vents, gutter health, and attic ventilation. We look for “hidden” signs of wear to get ahead of potential leaks before they happen.

To keep your home in peak condition, we recommend a professional “wellness check-up” for your roof at least twice a year—ideally in the spring and fall.

Regular inspections are the best form of preventative maintenance, helping you identify minor wear and tear before they escalate into costly repairs. By catching issues early, you extend the lifespan of your roof and protect the rest of your home.

While seasonal checks are the baseline, you should request a free estimate immediately following any major storm involving:

• High winds: Which can lift or tear shingles.
• Hail: Which can bruise the roof membrane or knock off protective granules.
• Heavy debris: Such as fallen branches or impact damage.

Call a reputable roofer first. If you call your insurance company and file a claim before verifying there is actual damage, that claim stays on your record even if the adjuster finds nothing wrong. By having us inspect it first, we can tell you if a claim is even necessary, saving you potential headaches and premium increases.

Don’t panic—a denial isn’t always the final word. You have the right to request a re-inspection with a different adjuster. We can attend that re-inspection with you to point out the specific damage that may have been overlooked. Sometimes, providing more detailed photo evidence or a second professional opinion is all it takes to get a claim approved.

This varies by policy and state, but most insurance companies require you to file a claim within one year of the date the damage occurred. Some policies allow up to two years, while others are much stricter. It is always best to file as soon as you suspect damage to avoid the “statute of limitations” on your policy.

Absolutely. While we aren’t insurance adjusters, we act as your expert advocate. We can provide a professional inspection, document all damage with photos, and meet with your insurance adjuster on-site to ensure they don’t miss any critical details. We’ll provide the necessary estimates and documentation to help your claim move forward smoothly.

In most cases, yes, provided the damage was caused by a specific “peril” like a windstorm, hail, or a fallen tree. However, insurance typically does not cover damage caused by “wear and tear” or lack of maintenance. Your coverage also depends on whether you have an Actual Cash Value (ACV) policy or a Replacement Cost Value (RCV) policy.

Wind damage is often more visible than hail. Look for:

• Lifted or curled shingles: High winds can break the sealant bond, leaving the roof vulnerable to leaks.
• Missing shingles: You may see “bald spots” on your roof or find shingles scattered in your yard.
• Creased shingles: If a shingle is blown upward and then flips back down, it often leaves a distinct horizontal crease where the fiberglass mat has cracked.

Hail damage isn’t always obvious from the ground. On asphalt shingles, it usually looks like dark spots or “bruises” where the granules have been knocked away, exposing the felt underneath. You might also notice:

• Dents in metal roof vents, gutters, or downspouts.
• Cracked or chipped siding.
• A heavy amount of shingle granules accumulating at the bottom of your downspouts.
• Note: If your neighbors are getting roof replacements after a storm, there’s a high chance you have damage too.

Yes. A new roof is one of the best investments you can make. According to industry data, homeowners often see an ROI of 60% to 70% or more. Beyond the dollar value, a new roof provides “curb appeal” and “buyer confidence”—potential buyers are much more likely to make an offer if they know they won’t have to worry about a roof for the next 25+ years.

We aim to leave your property cleaner than we found it by managing debris from the moment it leaves your roof. Our process includes:

• Contained Debris Management: We always utilize an on-site dumpster and/or an Equipter (a specialized “roof buggy”) to catch shingles and nails before they ever hit your landscaping.
• Roof & Gutter Clearing: We blow off all roof surfaces and clear out the gutters.
• Ground Cleanup: We rake and bag any remaining shingle debris.
• Industrial Magnet Sweeping: We run high-powered magnets over your lawn, flower beds, and driveway multiple times to find and remove any stray nails.

Beyond your plants, we protect your entire property by:

• Moving patio furniture and grills to a safe distance.
• Placing plywood over windows and sliding glass doors to prevent damage from falling debris.
• Protecting your driveway from heavy truck ruts or oil leaks.
• Checking your attic (if accessible) to ensure no dust or debris is falling onto stored items.

Absolutely. We take your landscaping seriously. We use a “Catch-All” system or heavy-duty tarps to cover your bushes, flower beds, and delicate plants. We also use specialized equipment like the “Equipter” (a drivable debris trailer) to catch shingles as they fall, keeping them off your lawn entirely.

To be honest: it’s very loud. There will be constant hammering, the sound of shingles being stripped off, and heavy foot traffic on the roof. If you work from home, have young children who nap, or have pets that are sensitive to noise, you may want to plan an outing for the day.

No, you don’t need to be home. In fact, many homeowners prefer to be away because of the noise. As long as we have access to a driveway for our trucks and an outdoor power outlet, we can handle everything while you go about your day. We do recommend keeping a phone handy just in case we find unexpected damage (like rotted decking) that needs your approval for repair.

Installation day is a busy, coordinated event. Our crew usually arrives early in the morning to set up equipment and protect your property. The process follows a strict flow:

1. Tear-off: We remove your old roofing materials down to the wood deck.
2. Inspection: We check the wood (decking) for rot or damage and replace it if necessary.
3. Preparation: We install underlayment, ice and water shields, and flashing.
4. Installation: We lay the new shingles or roofing material.
5. Cleanup: A thorough sweep of the yard and driveway for debris and nails.
6. Final Quality Inspection: Once the work is complete, a project manager performs a meticulous walkthrough to ensure every detail meets our high standards and your warranty requirements.

Many people think a roof is just the shingles they see from the street. In reality, a “roofing system” is a series of layers working together to keep your home dry and ventilated. As a GAF specialist, we install the GAF Lifetime Roofing System, which consists of six essential layers:

1. Leak Barrier (WeatherWatch®): A “peel-and-stick” seal for the most vulnerable areas (valleys and chimneys) to prevent leaks from ice dams and wind-driven rain.
2. Roof Deck Protection (FeltBuster® or Deck-Armor™): A high-tech synthetic layer that allows your roof deck to “breathe” while keeping moisture out.
3. Starter Strip Shingles (Pro-Start®): Specialized shingles with extra-strong adhesive installed at the edges to prevent shingles from blowing off in high winds.
4. Lifetime Shingles (Timberline HDZ®): The main visual layer that provides primary protection and curb appeal.
5. Cobra® Attic Ventilation: A crucial component that lets heat and moisture escape your attic, preventing mold and keeping your energy bills lower.
6. Ridge Cap Shingles (Timbertex®): The finishing touch installed at the peaks. These are thicker and more durabl

Because we are a GAF Master Elite® President’s Club contractor, we can offer the absolute best protection in the roofing industry. While most contractors only offer a standard material warranty, we provide:

• GAF Golden Pledge® Limited Warranty: This is the highest level of protection available. It includes a 50-year non-prorated period on all GAF materials and a 25-year workmanship warranty backed by GAF itself. Even if our company were to disappear, GAF would still cover the labor and materials to fix any installation-related issues.
• GAF Silver Pledge™ Limited Warranty: This mid-tier option offers the same 50-year material protection but includes 10 years of workmanship coverage.
• System Plus Limited Warranty: A great entry-level professional warranty that provides 50 years of material coverage but relies on the contractor’s own workmanship guarantee for the labor.

The President’s Club Advantage: Our 1-star award status means GAF has verified our consistent track record of high-quality installations, giving you extra confidence that your warranty claim will likely never be needed in the first place.

While we are highly experienced and capable of installing shingles from any major manufacturer (such as Owens Corning, CertainTeed, or IKO), we choose to specialize in GAF, North America’s largest and most trusted roofing manufacturer.

Our commitment to quality has earned us two of the most prestigious designations in the industry:

• GAF Master Elite® Contractor: This status is awarded to fewer than 2% of all roofing contractors nationwide. It requires us to maintain rigorous standards for licensing, insurance, a proven reputation in the community, and a commitment to ongoing professional training.
• President’s Club 1-Star Award Winner: This is the highest level of recognition a Master Elite contractor can achieve. It signifies that we have distinguished ourselves in Performance, Reliability, or Service. To earn this, we must consistently provide our customers with the highest level of protection and satisfaction year after year.

What this means for you: Because of these elite credentials, we are authorized to offer GAF’s strongest warranties, including the Golden Pledge® Limited Warranty. This is the “gold standard” of protection, offering up to 50 years of non-prorated material coverage and 25 years of workmanship coverage, all backed by GAF itself.

Even if you choose a different brand, we bring this same award-winning level of precision and craftsmanship to every roof we touch.

Flashing consists of thin pieces of metal (usually aluminum or galvanized steel) installed in areas where the roof meets a vertical surface, like a chimney, a wall, or a skylight.

• Why it matters: These “intersections” are the most common spots for leaks. Flashing directs water away from these vulnerable seams and into the gutters. If your flashing is old or poorly installed, the rest of your roof could be perfect and you’d still have a leak.

Think of underlayment as your roof’s “insurance policy.” It is a water-resistant or waterproof barrier installed directly onto the wood deck before the shingles go on. Even if a shingle is damaged or blown off during a storm, the underlayment is the final line of defense that prevents water from entering your attic.

As a GAF-certified installer, we don’t use old-fashioned organic felt paper (which can rot and tear). We use GAF’s high-performance synthetic underlayments:

• GAF FeltBuster®: This is a high-traction synthetic roofing felt. Unlike traditional felt, it doesn’t absorb moisture, so it won’t “bubble” or “wrinkle” under your shingles. It’s also incredibly tough—it won’t tear or degrade over time.
• GAF Deck-Armor™: For premium installations, we use this breathable synthetic underlayment. It allows moisture from inside your attic to escape while providing a superior shield against rain on the outside. This helps prevent wood rot and mold growth in your roof deck.
• GAF WeatherWatch® (Leak Barrier): In the most vulnerable areas of your roof—like valleys, chimneys, and eaves—we install this mineral-surfaced “peel-and-stick” barrier. It creates a 100% watertight seal that protects against ice dams and wind-driven rain.

Why it matters: Using these GAF-specific components doesn’t just protect your home; it’s also a requirement for us to provide you with GAF’s enhanced System Plus or Golden Pledge® warranties.

Historically, metal was the “forever” choice, but technology has changed. While standard shingles may last 20–25 years, a GAF Lifetime Roofing System—when installed by a certified contractor—is engineered to last 50+ years. With a GAF Golden Pledge® Warranty, you get metal-level longevity backed by the strongest warranty in the industry.

Asphalt shingles almost always win on ROI.

• Metal: Costs 2x to 3x more upfront. You typically have to stay in your home for 30+ years to “break even” on that investment.
• GAF Shingles: You get a 50-year solution at a fraction of the cost. This leaves more room in your budget for other home improvements while still maximizing your home’s resale value.

While both are asphalt-based, the difference in durability, wind resistance, and “curb appeal” is significant. Here is how they break down:

• Standard 3-Tab Shingles (The Budget-Friendly Option): These are flat, single-layer shingles with a uniform, “brick-like” shape. They are the most cost-effective roofing material and are often used on starter homes or rental properties. However, they have a shorter lifespan and a lower wind rating (usually around 60 mph).
• Architectural Shingles (The GAF Timberline® Standard): We primarily install the GAF Timberline® series, which is the #1 selling shingle in North America. These are “laminated” shingles, meaning they have multiple layers fused together to create a thick, dimensional look that mimics wood shakes.
  • Timberline HDZ®: Our most popular choice. It features LayerLock™ Technology, which allows us to offer the WindProven™ Limited Wind Warranty—the industry’s first wind warranty with no maximum wind speed limit when installed with the required GAF accessories.
  • Timberline UHDZ®: For homeowners who want the absolute best look, these are even thicker and feature “Ultra High Definition” shadow lines for a bold, premium aesthetic that truly stands out on the block.

The Bottom Line: While 3-tab shingles save money upfront, GAF Timberline HDZ architectural shingles offer vastly superior protection and curb appeal, making them the better long-term investment for your home’s value.

The lowest price isn’t always the best deal. To compare “apples-to-apples,” check for these three things:

1. Materials: Is the other guy using “generic” underlayment while we are using the full GAF Lifetime Roofing System (FeltBuster, WeatherWatch, etc.)?
2. Warranty: Are they offering a standard 10-year warranty, or are you getting the GAF Golden Pledge® 50-year coverage that only a Master Elite contractor can provide?
3. The “Fine Print”: Does the estimate include permit fees, dumpster costs, and a magnetic nail sweep? Many low-ballers leave these out to look cheaper upfront, only to bill you later.

We hate surprises as much as you do. Our goal is for your final invoice to match your estimate exactly. However, there are two items to be aware of:

• Plywood Decking: We cannot see the condition of your wood decking until the old shingles are removed. If we find rotted or “soft” plywood that cannot safely hold a nail, it must be replaced to meet building codes and warranty requirements. We always list our fixed per-sheet price in your initial contract so you know the exact cost if damage is found.
• Administrative Fee: To cover the costs of permit processing, project coordination, and overhead, a standard administrative fee is included in every project. This ensures all legal and logistical requirements for your roof are handled professionally.

Always. We provide a detailed, line-itemed digital proposal. You will see exactly what you are paying for—from the specific GAF shingles and underlayment to permit fees and cleanup. We don’t believe in “napkin math.” Our written estimates protect both you and us by ensuring the full scope of work is clearly defined.

No two roofs are priced the same because several variables come into play:

• Size: Measured in “squares” (10′ x 10′ areas). More surface area = more materials and labor.
• Pitch (Steepness): Very steep roofs require extra safety equipment and more time, which increases labor costs.
• Complexity: A roof with many valleys, dormers, chimneys, and skylights takes more detailed work than a simple “up-and-over” roof.
• Material Choice: Moving from 3-tab shingles to GAF Timberline HDZ® or the ultra-premium UHDZ® will affect the price point.
• Layers: If we have to tear off two or three layers of old shingles instead of one, labor and disposal fees will increase.

Yes. We believe a quality roof is a necessity, not a luxury. To make your project as affordable as possible, we offer several financing paths to fit your specific budget:

• National Financing Partners: We work with a variety of specialized home improvement lenders to offer over 50 different loan structures. These include 0% introductory rates, deferred interest, and low monthly payment plans for terms up to 12 years. Many of our partners offer a “soft” credit pull, so you can compare offers without affecting your credit score.
• Dollar Bank (Local Option): For homeowners who prefer a local community bank, we work with Dollar Bank. Their “Home Works” loan is ideal for roofing because it often requires little to no equity and offers fixed, predictable rates for our local customers.

Often, yes! This is where our specialization in GAF Coatings comes in. If your roof is structurally sound but reaching the end of its life, we can apply a liquid-applied GAF silicone or acrylic coating system.

• The Benefits: It creates a seamless, “liquid-applied” membrane over your existing roof at a fraction of the cost of a replacement.
• Tax Advantage: Restorations are often classified as “maintenance,” allowing for different tax write-off advantages compared to a full capital replacement.
• Warranty: GAF restoration coatings can come with their own multi-year guarantees.

We provide tailored maintenance solutions based on your building’s needs. For commercial properties, proactive care is the best way to avoid massive repair bills. We can provide:

• Scheduled Inspections: Assessments of seams, flashing, and HVAC curbs.
• Drain & Gutter Clearing: Removing debris from scuppers and drains to prevent ponding water.
• Debris Removal: Clearing the roof surface of harmful materials.
• Warranty Support: Regular documented maintenance is often required to keep your commercial manufacturer warranties valid.

The lifespan of a flat roof depends heavily on the material and the maintenance it receives:

• TPO & EPDM: Generally last 20 to 30 years with proper installation.
• Coated Roofs: A high-quality GAF coating can add 10 to 20 years of life to an existing system.
• Factors: Longevity is impacted by standing water (ponding), UV exposure, and how often the roof is inspected for minor seam issues.

TPO is one of the fastest-growing commercial roofing systems on the market. It is a single-ply white membrane that is heat-welded at the seams to create a continuous, watertight bond.

• Why businesses love it: Because it is white, it is highly reflective, significantly lowering cooling costs during the summer. It is also naturally resistant to UV light, chemicals, and punctures.

We specialize in the most durable and cost-effective solutions for flat and low-slope commercial buildings. Our primary offerings include:

• TPO (Thermoplastic Polyolefin): A single-ply reflective membrane perfect for energy efficiency.
• EPDM (Ethylene Propylene Diene Terpolymer): A highly durable synthetic rubber roofing membrane.
• Roof Coatings: We are experts in GAF specialized coatings, which can extend the life of an existing roof without the cost of a full tear-off.
• Metal Roofing: For commercial steep-slope applications.
• Commercial Shingle & Accent Roofing: Many commercial properties—such as retail centers, churches, or offices—feature sloped sections or decorative accents. We install heavy-duty, architectural shingles to ensure these visible areas match the durability of the rest of your system.

Absolutely. A “small” leak is often just the tip of the iceberg. By the time you see a water spot on your ceiling, water has likely already traveled through your shingles, underlayment, and attic insulation. Left unaddressed, a minor leak can lead to:

• Mold & Mildew: Which can develop in as little as 24–48 hours.
• Structural Rot: Weakening your roof rafters and ceiling joists.
• Electrical Hazards: If water comes into contact with light fixtures or attic wiring.
• Increased Costs: A $500 repair today can easily become a $4,000 mold remediation project next month.

Because we utilize specialized master technicians and premium GAF components, we focus on permanent structural repairs rather than temporary patches. Our repair services typically fall into two categories:

• Comprehensive Repairs ($1,200 – $3,500): This covers labor-intensive projects that solve the root cause of a leak. This typically includes rebuilding leaking valleys, replacing integrated chimney flashing, or removing shingles to replace rotted wood decking and underlayment.
• Major Restorations ($3,500+): For widespread damage or aging sections of a roof, a major repair ensures the integrity of the system. At this stage, we provide a “Repair vs. Replace” analysis to help you decide if a full replacement—which may be eligible for insurance coverage—is a smarter long-term investment.

Why we don’t “Caulk and Walk”: We don’t perform minor cosmetic patches because they often mask deeper issues. We find the source, strip the area to the deck, and rebuild it to the same standard as a brand-new roof.

Yes. Tarping is the most common and effective way to protect your home immediately after storm damage. If your roof has been punctured by a tree limb or shingles have been stripped away by wind, we will install professional-grade, weighted, or fastened tarps to create a watertight seal until permanent repairs can be scheduled and insurance claims can be processed.

After a major storm, we move into “Triage Mode.” Our first goal is to assist homeowners with active, major leaks or trees on their roofs.

• For Active Emergencies: We aim to respond within 24 hours to provide a temporary tarp or seal.
• For General Inspections: If your roof is intact but you suspect hail or wind damage, we typically schedule those assessments within 3–5 days to ensure we can provide a thorough, documented inspection for your insurance claim.

Yes, but we prioritize active leaks and structural damage. During periods of heavy rain or following a major storm, our repair teams reach capacity very quickly. If we have a technician available, we will dispatch them immediately to perform an emergency “dry-in” (like tarping) to stop water from entering your home.